The NBN is affecting Security & Medical Alarm Monitoring
This has some serious implications for monitored security and medical alarm systems, and the majority will cease to function reliably. The problem is not being taken seriously by many in the traditional electronic security industry and they are unable to offer affordable upgrades.
What does this mean for Home Owners ?
It means your security or medical alarm will not be able to transmit signals
to your Alarm Monitoring Company when you switch to the NBN or VoIP. If you are not getting
the right answers from your Alarm Company, then you need to take matters into your own hands.How can I get my alarm to work with the NBN ?
Simple - we will take care of everything for you. When you add an NBN
compatible device to your system, we will set it up so that alarm signals will be sent over the
Internet to your existing monitoring provider without any requirement for voice service.
| Service Plan | Monitoring Provider | Setup | Monthly | 11+ Calls* |
| NBN Upgrade | Your Existing Company | Free | $5.95 | 5c each |
| Virtual Monitoring | Fully Automated Platform | Free | $11.95 | Free |
| True Blue IP Monitoring | Unique Security (NSW) | $25 | $25.95 | 5c each |
You can place an order by clicking the price links above to pay the setup and service fees separately.
*10 calls per month included
NBN Upgrade Plan - $5.95 per month
Alarm signals sent to your existing Security or Medical Monitoring Company over the Internet
No requirement for a landline, VoIP service or NBN dial tone
15 minute supervision of your Internet connection
Virtual Monitoring Plan - $11.95 per month
Alarm signals and camera recording handled by our automated monitoring platform (no operators)
10 minute supervision of your Internet connection
Online access to your alarm history and camera images from any computer or smart phone
Send email or SMS alerts to any number of your family or friends
True Blue IP Monitoring Plan - $25.95 per month
Alarm signals stay within Australia and monitoring operators are based within Australia
Take advantage of local knowledge and the high standards available within Australia
7 minute supervision of your Internet connection
A duplicate of all alarm signals handled by our automated monitoring platform
Online access to your alarm signal history from any computer or smart phone
Send email or SMS alerts to any number of your family or friends independent of operator action
Show me the Virtual Monitoring web interface...
Quick Links to NBN Upgrade Equipment...
Cisco Linksys VoIP Adapter
. DSC Tl150
CellAlarm-GSM
IP Camera Monitoring
How do I get started and what are the ongoing costs associated with the NBN Upgrade?
You will need to purchase a Cisco/Linksys VoIP adapter.
There is no charge to download the custom NBN firmware into the Cisco/Linksys device.
If you stay with your existing Back to Base Monitoring Company, you will need to pay the cost of calls only if your system makes over 10 calls per month. We will require a $10 call credit from you and we will deduct the cost of calls as and when we get billed for them. Of course, you will no longer have to pay the cost of these calls on your phone bill as you won't have a landline phone bill any more.
There is an ongoing cost of $5.95 for the basic service. If your alarm panel has the ability to use a feature called "Alternate Dial", you have the option of sending duplicate signals to our automated Virtual Monitoring platform. For $11.95 you can have signals sent to your existing monitoring provider for operator response and to our web platform for additional extras such as 10 minute Internet connection supervision, alarm history and email/SMS alerts. You can use the Email2SMS gateway of your choice or you can purchase 100 SMS credits via PayPal for $35
Multi-Site Companies, Alarm Bureaus and Monitoring Company Pricing
If you have ten or more alarm systems then you qualify for a discount.
| Service Plan | Monitoring Provider | 10-49 Accounts | 50+ Accounts | 11+ Calls |
| NBN Upgrade | Your Existing Company | $2.50 | $1.25 | 3c each |
| Virtual Monitoring | Fully Automated Platform | $4.50 | $2.00 | Free |
Learn more about how others are using our technology to take advantage of Cloud based Alarm Monitoring in Australia.
